SPORT VISION
One of the most renowned multi-brand sports equipment stores in the region entrusted us with managing their social media.
One of the most renowned multi-brand sports equipment stores in the region entrusted us with managing their social media. Our daily responsibilities for Sport Vision included ongoing communication with the community, timely responses to numerous inquiries, high-quality assistance for their webshop support team, and conducting statistical analyses.
DIGITAL STRATEGY:
We actively utilized social media to promote and boost sales, produced comprehensive statistical reports, and optimized sales campaigns based on analysis of previous results.
SOCIAL MEDIA:
Facebook
Since the brand’s inception, Graml Agency has been involved in positioning Sport Vision in the market, building a community, creating content for its Facebook page, and handling daily communication with its audience. Through interactive posts, contests, giveaways, and various other activities, we encouraged audience engagement, which provided valuable feedback on both the company’s operations and the quality of its product range.
Monthly statistical reports tracked fan growth, audience demographics, content reach, and other key metrics. These detailed reports guided the client in refining their sales strategies, while our marketing team tailored future activities accordingly. By closely monitoring customer inquiries, our team provided high-quality assistance to Sport Vision’s sales support.
After completing training and obtaining the necessary product and sales information, our agency team took over a substantial volume of inquiries and successfully managed them daily.
CRM
Graml Agency developed and maintained a CRM database for the client. Using a series of strategies and activities, we gathered contacts, later used as a subscriber base for newsletters. The most successful results came from implementing contests as a method to expand the database. Thanks to excellent organization and well-allocated advertising budgets, we acquired over 10,000 new subscribers within just 60 days.